Motorola Making things smarter and life better

CENTRACOM EliteTM

Product Description
CENTRACOM Elite

CENTRACOM EliteTM is an advanced software-based dispatch control center that will take your operation to the next level. With benefits that range from more effective communications to customized convenience and improved security it's no wonder that CENTRACOM Elite TM is the brain of your operation. It's fast and powerful, yet especially simple to learn and use.

Back to Top
Key Capabilities
  • Graphical User Interface - (GUI) runs under Microsoft Windows operating system making this capability very user-friendly. The familiar Windows environment minimizes the learning curve.
  • Local Area Network - (LAN) allows you to assign specific folders and resources to specific dispatch positions. More importantly, you can customize each dispatcher's level of control with password protection.
  • Console Interface Electronics - (CIE) allows dispatchers to hear radio and telephone calls clearly through its front speakers. This makes for exceptionally clear radio and telephone reception allowing easier response to field personnel. CENTRACOM EliteTM includes an enhanced audio package that can route audio to select and unselect speakers.
  • Alias Database Manager - (ADM) allows thousands of "alias" names to be stored in the system for radio IDs and telephone numbers. Depending on your radio system, dispatchers can see information on who is calling, time and call type/status. Callers are identified by real names- not IDs.
Back to Top
Features
CENTRACOM Elite TM is delivered with an array of additional features and benefits you have to come to expect from a leader in wireless communication solutions:
  • Transit Mode Select feature identifies whether an incoming transmission is encrypted to curtail eavesdropping by unintended listeners. The dispatcher can change the encoding and encryption mode so the message reaches only the intended radio users.
  • Compatible with all existing CENTRACOM Gold Series consoles. This makes upgrading to Elite's advanced technology simple.
  • Motorola's Software Subscription Agreements (SSA) give you the ability to obtain updated software that offers new features and improved functionality so you can leverage your software investment.
  • Application Programming Interface offers greater flexibility in its ability to enhance Motorola's standard system design. System designers can integrate third party applications to create customized user interface presentations for the console system, or design a gateway application with route console commands and provide status to and from a third party application.
  • The Elite is highly fault tolerant. No single point of failure will result in the loss of more than one dispatch position or radio channel. The dispatch position personality information is downloaded from the server's master database to dispatch positions over the LAN.
  • CENTRACOM EliteTM supports encryption. The Transmit Mode Select feature identifies whether an incoming transmission is encrypted to curtail eavesdropping by unintended listeners. This feature allows the dispatcher to change the encoding and encryption mode so the message reaches only the intended radio users.
Back to Top
Specifications
To find out more specifications of CENTRACOM Elite TM , see the Catalog Sheet:

CENTRACOM EliteTM catalog sheet , PDF format, 154kb

Back to Top
Sample Screens
The CENTRACOM EliteTM is a software-based radio dispatch control center. It features an intuitive graphical user interface (GUI) that's extremely easy to learn and use. CENTRACOM Elite TM also operates under the Microsoft Windows ® platform and follows the same Windows® standards used worldwide. The user-friendly graphics and familiar Window® environment minimizes the learning curve. Your dispatchers learn to operate the console -- and manage data more productively -- in less time with minimal training.

The CENTRACOM EliteTM Features
Back to Top
Network Availability
CENTRACOM Elite TM Console is available on the following networks:
  • Digital or Analog
  • Conventional or Trunking
  • Encryption
  • E911
  • Paging
  • Telephone
Back to Top
Frequently Asked Questions
  • Who needs the CENTRACOM Elite TM?
    Any dispatch center that serves the communications needs of:
    • Public Safety Agencies
    • Utility Networks
    • Federal Government Agencies
    • Commercial Dispatch Operations
    • Transportation Operations
  • What radio communication systems does the CENTRACOM EliteTM support?
    • Stat-Alert
    • Select V
    • SMARTNET™ II
    • SmartZone™
    • ASTRO® 25 Conventional Systems
    • ASTRO® 25 Trunking Systems
    • Embassy
    • SmartZone OmniLink
    • iDEN™
    • Dimetra IP
  • Are there training classes available to the users of the CENTRACOM Elite TM?
    Motorola offers a variety of customized training solutions and services to develop, enhance and maintain the skill levels of your dispatch personnel. Customized courses offer hands-on activities and facilitation to enable users to perform tasks associated with their unique console's operation.
  • What types of dispatch resources are available to the CENTRACOM EliteTM ?
    There are four different types of dispatch resources :
    • Two-Way Radio Communications
    • Telephone Communications
    • Auxiliary Input and Output (I/O) Resources
    • Tone and Voice Pagers
Back to Top
Console Furniture
Introducing modular and ergonomic console furniture for dispatching and call taking from Watson Furniture – A Motorola Strategic Alliance. PSAP operators have to stay focused. That's easier if they're comfortable. Watson meets Motorola's tough standards for furniture that maximizes productivity from your staff, your space and your budgets.

Watson Furniture is an integral part of your Motorola dispatch solution. Furniture ergonomics allow your dispatchers and call takers to work efficiently. Space maximization. Noise control. Flexibility. Color selection. Peace of mind. Each person can adjust the keyboard, monitor angle, chair and telephone to his or her own comfort level. The ergonomic, cockpit-like design of each work station gives each person more:

  • More useable work surface
  • More total storage
  • More privacy
  • More focus

Motorola and Watson together means a productive, comfortable work environment for you.

Click on the links below to view the Watson Furniture brochure:
Watson Furniture Brochure, page 1
Watson Furniture Brochure, page 2
Watson Furniture Brochure, page 3
Watson Furniture Brochure, page 4

Or visit Watson Furniture's Dispatch Web Site

Back to Top
Success Stories
Motorola has been working with communication managers for many years developing robust dispatch centers. Here is what our customers have to say:
Back to Top
Support Materials
If you would like to read more about the CENTRACOM EliteTM Console, refer to these support materials:

CENTRACOM EliteTM brochure , PDF format, 1403kb

CENTRACOM EliteTM catalog sheet , PDF format, 154kb

Back to Top


Contact Us | Terms of Use | Privacy Practices

© Copyright 1994-2003 Motorola, Inc. All Rights Reserved
Product Information
Description
Key Capabilities
Features
Specifications
Sample Screens
Network Availability
FAQ
Console Furniture
Glossary of Terms
Success Stories
Support Materials

Back to ComTech Home Page